At eAcademy, safeguarding the privacy of our students and parents is a top priority. This Privacy Policy explains how we handle personal information in relation to our tutoring services.

Information We Collect
We gather personal information from users who register for our tutoring services. This may include:

Name
Email address
Phone number
Billing details
Academic information
Feedback and reviews
We may also collect non-personally identifiable information (such as cookie data, pixel tags, device identifiers, and location data) to support advertising and improve our services.

How We Use Your Information

We use personal information to:

Deliver our tutoring services
Process payments
Communicate with users
Enhance our offerings
Occasionally, we may also send promotional offers or newsletters, which users can opt out of at any time. We do not sell or disclose personal information to third parties, except as required by law or to facilitate our services. We might share information with trusted third-party service providers who help operate our website and deliver services to students and parents.

We may partner with third-party ad companies to display ads tailored to your interests. These companies do not collect personally identifiable information through these ads, but they may set and access their own cookies, pixel tags, and similar technologies on your device. You can opt out of interest-based advertising through your Google Ads Settings and similar mechanisms from other ad networks we partner with.

We only retain personal information for as long as necessary to deliver our services. We may also retain some non-personally identifiable information even after you discontinue services, for legal or compliance purposes.

Data Security

We take reasonable steps to safeguard personal information from unauthorized access, use, or disclosure. We employ industry-standard encryption to protect sensitive data during transmission and storage.

Data Collected from Children

If you are a parent or guardian and you believe your child under the age of 13 (or applicable age in your jurisdiction) has provided us with personal information, please contact us at contact@eacademy.com.au. We do not knowingly collect or solicit personal information from children under 13, and if we discover such information, we will delete it from our systems.

Data Breach Notification

In the event of a data breach, we will take steps to notify affected users promptly and in accordance with applicable law.

Acceptance of the Privacy Policy and Updates

eAcademy may update this Privacy Policy periodically. It's the student's responsibility to stay informed about any changes. By using eAcademy's services, you agree to the current version of this Privacy Policy.

Contact Us

If you have questions or concerns about our Privacy Policy, please reach out to us at contact@eacademy.com.au.